Oversight of outreach services as a Lead Supervisor in a temporary full-time role. Coordinate support initiatives for marginalized individuals at a public library to enhance their access to essential services.
You will provide leadership and manage a team of Community Outreach Workers dedicated to delivering impactful support and system navigation services. Ensuring high-quality service and efficient collaboration with library staff, your role includes maintaining program accountability through data management and continuous quality enhancement.
Key Responsibilities:
• Oversee Community Outreach Workers' service delivery
• Uphold high standards for customer experiences
• Provide clinical and operational leadership to staff
• Collaborate with library personnel for effective resource sharing
• Conduct data tracking for program assessment
Requirements:
• Bachelor’s degree in Social Work, Psychology, or similar
• Minimum 2 years of experience in frontline serv...