We are seeking a Lead Site Reliability Engineer (SRE) who combines deep technical expertise with strong leadership and client-facing capabilities. This is a high-impact role responsible for ensuring the reliability, scalability, and performance of our cloud infrastructure and kiosk platform.

You will lead a team of engineers while remaining hands-on, owning uptime, SLAs, and incident management, and driving long-term improvements in system resilience and operational maturity. This role also requires working closely with Fortune 500 clients, translating complex technical concepts into clear, business-friendly insights.

What Makes This Role Unique

This is a rare opportunity for a hybrid leader who can: