32 North is seeking an experienced Lead Server who can help lead the floor while delivering exceptional hospitality in a fast-paced, high-volume brunch and dining environment. The ideal candidate is confident, organized, guest-focused, and able to support service standards while assisting with team accountability during busy shifts.

Responsibilities:

• Provide exceptional customer service and lead by example on the floor
• Assist in managing service flow during high-volume periods
• Support servers, runners, hosts, and bartenders to ensure smooth operations
• Help train and guide newer staff members
• Maintain strong knowledge of menu items, cocktails, specials, and allergens
• Upsell food, beverages, and featured items
• Handle guest concerns professionally and efficiently
• Ensure cleanliness, organization, and professionalism throughout service
• Assist with opening and closing responsibilities