Position Overview
Fortress Recruit are now looking for a Lead Product Support Engineer on behalf of a leading defence engineering and manufacturing organisation, to join their growing Production Engineering team.
As Lead Product Support Engineer, you will provide technical leadership across manufacturing, supporting complex electro-mechanical products throughout the production lifecycle. You will act as the key escalation point for product and process issues, ensuring efficient assembly, robust performance, and continuous improvement across quality, cost, and delivery.
Key responsibilities include:
* Leading and managing the day-to-day activities of the Product Support Engineering team
* Acting as the primary technical escalation point for assembly and manufacturing issues
* Providing hands-on troubleshooting and root cause analysis across production
* Collaborating with design, quality, supply chain, and operations teams
* Supporting supplier d...