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Lead Patient Services Representative – Kings Mills Multispecialty Suite

Bon Secours Mercy Health
Location 📍 Mason, United States
Posted 📅 June 13, 2026
Work Type ⏰ Full-time

Position Overview

**Job Summary:**

The Patient Registrar is the first line of quality service to our patients and the community. Additionally, the Patient Access Representative will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

**Essential Functions:**

+ Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
+ Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
+ Ability to answer internal and external calls in a friendly and helpful manner
+ Must possess the ability to troubleshoot and resolve problems promptly
+ Ensures patient flow is maintained and informs Supervis...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Mason, United States