Work with Office Supervisor/Clinical Coordinator to provide adequate staff coverage.
Responsible for addressing and resolving patient complaints/issues. Communicate issues and resolution to Providers, Office Supervisor/Clinical Coordinator/Associate Director. Bring concerns expressed by providers to Office Supervisor/Clinical Coordinator/Associate Director
In conjunction with the office supervisor, monitor employee performance of staff assigned to offices. Discuss concerns and issues with Office Supervisor/Clinical Coordinator/Associate Director
Ensures the clinical inbox responsibilities in Athena are maintained by staff.
Manage, refine and oversee specific workflows
Act as the float staff to cover staffing needs.
Essential Job Functions:
Prepares the examination room. Escorts patient into the room. Cleans examination ro...