We are on an ambitious journey at Mehiläinen: to become Europe’s leading health company by 2030. Our growth story has already taken us to seven countries, driven by modern technology and the experts who make us a frontrunner in the industry. IT plays a strategic role here — we are a business enabler.

We are now looking for an experienced Lead, IT Service Management to build and lead our ITSM capability at Group level.

Are you an ITSM professional with hands‑on experience in developing and deploying ITSM solutions? Do you want to play a key role in establishing a new function that spans our entire European Group? If so, you could be exactly who we are looking for.

Key responsibilities

• Act as solution owner for Mehiläinen’s tailored ITSM solution and take overall responsibility for its development project — on time, within budget and agreed scope.
• Coordinate the rollout of the ITSM system across all Group countries from desi...