Position Overview
A leading global investment management firm is seeking a Lead IT Engineer to become the trusted technology partner for its London operation.
This is a highly visible role supporting senior stakeholders within a fast-paced, high-performance environment. You'll be responsible for delivering an exceptional technology experience, combining hands-on support, Microsoft infrastructure ownership, endpoint management, and executive-level user engagement.
This is not a traditional ticket-queue role. The successful candidate will be trusted to take ownership of the environment, solve problems independently, and act as the go-to technology expert across the business.
The Role
You'll support a sophisticated Microsoft environment while working closely with senior business users, ensuring technology remains secure, reliable, and operating at the highest standard.
Responsibilities include:
• Delivering 1st, 2nd and 3rd line support across desktop, infrastructu...