As a Lead Business Analyst, the candidate acts as a critical bridge between business stakeholders and technical teams to ensure that business needs are accurately translated into scalable, high‑quality IT solutions for Insurance Operations. This role involves analyzing end‑to‑end business processes, eliciting and validating requirements, and converting them into detailed functional and technical specifications. The candidate is responsible for ensuring solution feasibility, alignment with enterprise architecture, and adherence to regulatory and operational standards. Additionally supports solution design discussions, facilitates effective communication between users and developers, and ensures that system enhancements are delivered with clarity, accuracy, and business value.

• Identify, analyse, and document detailed business, functional, and interface requirements to support system enhancements and operational improvements.
• Evaluate and prioritize requireme...