GENERAL SUMMARY

Do you thrive in a high paced environment? Is building relationships and interacting with new people something that makes you come alive? Do you love seeing the light bulb come on as a child learns something new? The Lead Instructor is responsible for supporting the overall customer experience, education, sales, and operations of the center alongside the senior Center management team .

Sylvan Learning is currently hiring an Lead Instructor. Sylvan Learning provides academic tutoring for students from Kindergarten through 12th grade. This position is education, business, customer service and sales wrapped up into one.

ESSENTIAL JOB FUNCTIONS

• Ensures timely and high-quality personal customer service response to all calls and walk-in inquiries; Ensures calls get answered during business hours

• Provides high quality preparation beforehand and teaching support throughout the instructional hours.

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