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Lead Guest Experience Specialist (Supervisor) - Banff & Lake Louise (Seasonal Full Time, March to October)

Rocky Mountaineer
Location πŸ“ Banff, Canada
Posted πŸ“… March 23, 2026
Work Type ⏰ Full Time

Position Overview

Job Details

Description

Armstrong Collective is the parent company of Rocky Mountaineer (RM) and Canyon Spirit, unforgettable rail experiences in Western Canada and the American Southwest. Since 1990, we have grown to become the largest privately-owned luxury rail company in the world, having welcomed over 2.4 million guests onboard. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes.Β We foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to support the growth of our team members and our company.

Purpose


Lead Guest Experience Specialist Supervisors (LGES) play a crucial role in ensuring the smooth operation of our Stations and Guest Centres by providing leadership and support to our teams on a daily basis. You will be our teams’ go-to person when issues arise and help team members overcome challenges...

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Job Details

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Employment Type
Full Time
πŸ“Š
Category
Baggage Porters, Bellhops, and Concierges
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Work Arrangement
On-site
πŸ“
Location
Banff, Canada