**Job title** : Lead - Global Workday Service Management

**Location** : Hyderabad

**Job Type:** Fulltime/Permanent

_About the job_

We are seeking a seasoned Lead - Global Workday Service Management to spearhead and manage a team of Specialists dedicated to delivering exceptional support to P&C Stakeholders. This pivotal role is responsible for ensuring the timely resolution of intricate issues, fostering collaboration with cross-functional teams, and driving service excellence. The ideal candidate will possess robust troubleshooting skills, substantial leadership experience, and a steadfast commitment to enhancing support processes. This position entails managing a team of Support & Expertise Specialists.

**Main responsibilities:**

**Leadership:**

+ Very strong communication skill, and senior stake holder management
+ Provide direction and guidance to a team of specialists, overseeing their activities to ensure adherenc...