Job title: Lead - Global Workday Service Management

Location: Hyderabad

Job Type: Fulltime/Permanent

We are seeking a seasoned Workday Operational Services Lead to spearhead and manage a team of Specialists dedicated to delivering exceptional support to P&C Stakeholders. This pivotal role is responsible for ensuring the timely resolution of intricate issues, fostering collaboration with cross-functional teams, and driving service excellence. The ideal candidate will possess robust troubleshooting skills, substantial leadership experience, and a steadfast commitment to enhancing support processes. This position entails managing a team of Support & Expertise Specialists.

Main responsibilities:

Leadership: