Elevate Your Career with CYBERBACKER

CYBERBACKER offers a wide range of job opportunities across various fields and business departments that can perfectly align with your skills and qualifications. Enjoy the flexibility of working from home—no traffic, more quality time with your family, and a comfortable, no dress code environment.

Core Responsibilities

• Manage leads and the CRM.
• Report issues with CRM by calling the hotline.
• Answer CRM‑related questions from agents and provide training if needed.
• Service inbound leads from sign calls and online sources and determine where they are in the buying/selling process.
• Immediate response and scrubbing of the leads (adding labels, activating drip campaigns, sending welcome text or emails, assigning lead to agents).
• Build follow‑up process for the agents.
• Nurturing all leads through steady communication (email and text) until the leads are ready...