Lead Engineer

We are seeking a driven and experienced Lead Engineer to join our Fire & Security team, playing a pivotal role in delivering exceptional service and operational excellence across the region. This is an opportunity for a proactive leader who thrives on supporting and guiding engineering teams, ensuring compliance, performance, and customer satisfaction are consistently achieved. Working closely with regional management and scheduling teams, you will take ownership of resource planning, service delivery, and continuous improvement, helping to maintain our reputation for quality, reliability, and professionalism.

Key Responsibilities

• To ensure performance and service is in line with compliance and monthly schedules.
• Respond to customer needs, complaints, and concerns with a sense of urgency as and when required.
• Complete tool box talks with direct reports providing clear records of completion to the compliance team.
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