What the role is:

You play an important role in assessing and enhancing the Operations & Support (O&S) management, reliability and availability of the various MHA Ops Systems (including but not limited to software, hardware, systems, services).

What you will be working on:

• Evaluate budget papers submitted by project teams to ensure that the maintenance and operation support requirements of the new projects are adequately catered for and aligned with the existing O&S processes, including allocating sufficient resources.
• Evaluate and strengthen the O&S processes and standards so as to enhance the maintenance of Ops Systems across MHA throughout their life cycle, including obsolescence management, system refresh, and mid-life upgrade.
• Work with project teams in flagship programmes to incorporate O&S requirements and specifications as well as reviewing the maintenance design and strategy.
• Manage and monitor existing system/serv...