Position Overview
The Lead Engagement Manager delivers measurable impact for our LATAM customers in the Professional Services organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments.
The impact you will have:
- Regional Impact: Drive excellence at the Region level, contributing to team-level booking targets and consumption goals.
- Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries.
- Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects.
- Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings.
- Strategic Relationships: Establish and maintain strateg...