7211 - Huntsville - 6364 University Dr NW, Huntsville, Alabama, 35806

CarMax, the way your career should be!
**Summary:**

Peer leader and mentor to Business Operations Associates, responsible for delegation and follow-up of assigned work, processing and review of paperwork associated with sales and appraisal purchases, and providing and modeling iconic customer service.

**Essential Duties and Responsibilities:**

+ Performs all essential duties and responsibilities of Business Operations Associate at a successful level as needed.
+ Participates in the “Manager on Duty” role – responsible for delegating and directing the Business Office workflow including customer facing and non-customer facing tasks, answering questions related to transactions, and following up on assigned tasks.
+ Participate and/or lead weekly leadership calibration discussions (LAB Meetings) and develops plans for observing Associate performance and addressing individual d...