Role overview

The Lead Business Analyst will operate across complex problem spaces, spanning multiple products, services or client programmes. The role sets direction for business analysis, owns key stakeholder relationships and ensures proposed solutions align with business, user and strategic needs.You will work with multidisciplinary teams across data, AI, software engineering, product, QA and delivery to create practical outcomes for clients and end users.

Key responsibilities

• Lead business analysis across complex programmes, setting standards for discovery, requirements and analysis outputs.
• Own senior stakeholder relationships and support teams in managing competing priorities and expectations.
• Guide problem, context and option analysis to ensure recommendations are evidence-based and strategically aligned.
• Set standards for requirements, user stories, acceptance criteria, business models and traceability.
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