Position Overview
Responsibilities - Supports Legal and Compliance Platform applications and focuses on Big Data platform and data SRE.
- Understands the production systems and improves the production delivery with good planning, management and execution.
- Driving and motivating production support team in Root Cause identification, preventive measures and tracking to implementation.
- Knows the business needs and operational urgency and able to prioritize the recovery and provides interim/ permanent resolution.
- Plays the Subject Matter Expert role for LCS applications
- Liaise with Delivery, Development, Infra, Network and vendor teams on support matters – change, automation, performance & upgrades/migration.
- Review and inspect work products/deliverables by Delivery & Development teams & vendors/service providers.
- Manage the production infrastructure and conduct regular reviews of system performance for capacity planning, hous...