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LatAm Customer Care Transitions Leader (Hybrid)

Pluxee
Location 📍 lima metropolitana, Peru
Posted 📅 May 30, 2026
Work Type ⏰ Full-time

Position Overview

Pluxee is looking for a Multicountry Shared Services Portfolio Manager in Lima to lead the transition of Customer Care operations across Hispanic LATAM. This senior leadership role requires expertise in customer care and transformation.

Key responsibilities include overseeing live operations, ensuring performance, and coordinating between countries and BPOs. Candidates must have strong leadership skills, 5-7 years in customer care, and be fluent in Spanish.

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Job Details

Employment Type
Full-time
📊
Category
Ventas
🏠
Work Arrangement
On-site
📍
Location
lima metropolitana, Peru