Position Overview
Job Description
The Customer Administration Specialist ensures efficient and accurate management of customer operations, acting as a key interface between customers and internal departments. The role focuses on customer satisfaction, order management, and data accuracy within SAP and CRM systems, supporting Sales, Finance, and Logistics to ensure smooth execution of commercial processes.
Key Responsibilities:
Build, maintain, and update customer master data in SAP, including customer set-ups, pricing profiles, and contractual conditions, in compliance with internal proceduresProvide first-level customer support, ensuring timely responses and proper routing of requests to internal stakeholdersManage customer portfolios, including sales order entry, order updates, scheduling, delivery creation, and shipment instructions in collaboration with the Shipping DepartmentEnter and process orders in accor...