Land Transport, Customer Service Executive (Shah Alam)

Job Openings Land Transport, Customer Service Executive (Shah Alam)

About the job Land Transport, Customer Service Executive (Shah Alam)

Job Summary:

Responsible to ensure the collection and delivery of items in accordance with company standards. It necessitates the safe handling of cargo and adherence to service level agreements in line with company policies and customer expectations.

Job Responsibilities:

• Load shipments in good and safe handling manner in the truck for delivery to meet the customer requirement and to minimize discrepancy.
• To inform and update customer regularly on movement.
• Comply to all instructions and written Standard Operation Procedures (SOP).
• Deliver items to all VIP customers.
• Assist Commercial Advisor (CA) and White Glove (WG) on daily job.
• Communicate with customers on daily basis via ema...