*_SUMMARY:_*
We are currently seeking a*Lab Technical Services Coordinator*to join our team. This full time role will primarily work on nights. Includes every other weekend. Some flexibility to flex to evenings on weekend coverage.
*Purpose of this position: *The role of the technical services coordinator is to support a designated section of the laboratory. In this role you must collaboratively work with laboratory teams, organizational laboratory customers, Hennepin Healthcare affiliates and clients to provide an excellent customer experience. Support the mission, vision, values, and strategic initiatives of the organization and demonstrate a commitment to quality service to patients, physicians, the public, and co-workers.
*_RESPONSIBILITIES:_*
Core Laboratory
* Answers incoming phone calls with the expectation to respond appropriately to external and internal customers’ needs/issues without transferring the phone calls to another section of the laboratory. This wi...