**Location-St Mary's Hospital, Richmond, VA**

**PRN Days**

**Summary of Primary Function/General Purpose of Position**
The Lab Client Services Tech delivers the highest level of customer service to physicians, staff and clients by using experience in laboratory testing to answer questions, solve problems and provide information to support patient care.

Essential Job Functions
• Investigates and resolves complex problems or complaints in coordination with quality and the local medical director.
• Communicates to support efficient and timely laboratory testing and reporting in support of regulatory requirements.
• Supports all aspects of the laboratory operations to include testing in both clinical and anatomic pathology and laboratory ancillary services.
• Identifies reporting errors that prevent timely and accurate release of patient results by analyzing cause of error and developing corrective actions.
• Provides and develops...