📍 Sunninghill, Johannesburg
💼 Office-based (08:00 17:00)

As a Tier 3 Engineer, you will handle advanced technical issues across infrastructure, networks, and applications, while collaborating with internal teams, vendors, and stakeholders to deliver long-term solutions.

Key Responsibilities:

• Provide advanced troubleshooting and resolution of complex IT incidents
• Conduct root cause analysis (RCA) and implement permanent fixes
• Support and optimize infrastructure, networks, and systems performance
• Manage critical escalations and liaise with external vendors when required
• Ensure system uptime, stability, and performance improvements
• Drive security best practices, including patching and vulnerability management
• Contribute to documentation, knowledge sharing, and mentoring of junior engineers
• Participate in strategic IT initiatives such as automation and sys...