Position Overview
Key Purpose
This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales.
Responsibilities
- Identifying sales opportunities
- Answering inbound calls timeously and making required outbound calls
- Co-ordination of own administration
- Maintaining accurate details and statistics of all queries
- Communication to members telephonically via fax and email
- Attending to general administration
- Achieve quality target
- Adhering to service level agreements
Personal Attributes and Skills
- Goal orientated
- Self motivated
- Ability to perform under pressure
- Adapt to change
- PersuasivenessSound Time Management
- Attention to detail
- Ability to learn quickly and apply knowledge
- Speak flu...