⏰ Full time

KYC Delivery & Client Engagement Manager

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eClerx

                    Location
                    📍 Madrid, Spain
                

                    Posted
                    📅 May 30, 2026
                

                    Work Type
                    ⏰ Full time
                

Position Overview

KYC Delivery & Client Engagement Manager 

Location: Madrid, Spain (Hybrid)

Type: Full-time

Department: Technology

Job Summary

A senior client-facing role requiring strong KYC domain expertise and technology background. The individual will act as the onsite representative for the technology team, working closely with business and IT stakeholders, driving BAU coordination, managing escalations, and identifying new opportunities.

Responsibilities
Act as the primary onsite liaison between client stakeholders and offshore technology teams
Manage BAU activities, ensuring smooth execution and timely delivery
Engage with senior stakeholders for updates, discussions, and alignment
Handle escalations proactively and ensure timely resolution
Maintain strong client relationships and act as the face of the IT team
Identify opportunities for enhancement and pitch solution...
                

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Job Details

⏰

Employment Type

Full time

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