Position Overview
KYC Analyst
Location: Lima, Peru
Type: Full-time (On-site)
Department: Customer Operations
Job Summary
We are looking for Outreach Analysts fluent in Spanish & English to support periodic and trigger-based KYC reviews. This role focuses on client and front-office engagement, ensuring timely collection of KYC documents and resolution of queries.
Responsibilities
Initiate and manage client outreach for KYC document collection Coordinate with relationship managers and compliance teams Track, follow up, and manage outstanding KYC documentation Maintain accurate communication logs and outreach trackers Provide timely updates to periodic review and internal teams Support audit-readiness by ensuring documentation completeness Escalate delays or issues in document collection to relevant stakeholders Contribute to continuous improvement of outre...