Position Overview
Teleperformance is seeking a Customer Success Specialist in Malaysia, Sabah. This role involves responding to customer inquiries via phone and email, ensuring the delivery of excellent customer service. Candidates should possess at least a Bachelor's Degree or Diploma, with a B2 level proficiency in English. The position requires a minimum of 6 months experience in customer support. Responsibilities include supporting online orders, processing payments, and maintaining a professional image of the brand while adhering to policies and client expectations.
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