Position Overview
A leading IT services provider in the Philippines is seeking a Korean Quality Analyst to ensure quality in call performances. The role requires a Korean national fluent in English with some experience in quality assurance, preferably in the BPO sector. Responsibilities include identifying areas for improvement in processes, monitoring performance metrics, and providing feedback. The position offers competitive monthly pay of Php 90,000 and benefits such as 13th month pay and leave credits.
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