Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience.
You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank. As a
Knowledge & Process Specialist , you would be able to work on and solve some of the many interesting challenges we are facing, learn new ways of working, and build delightful high-quality experiences for our internal and external customers.
We are seeking a proactive
Knowledge & Process Specialist
to join our Customer Care team. In this role, you will manage and enhance our centralized knowledge repository, develop training materials, and drive process improvements through data analysis. You will collaborate with stakeholders to optimize workflows, improve customer experience, and support strategic initiatives that foster a culture of customer obsession...