Job Purpose

The Kids Club Manager is responsible for the overall planning, management, and supervision of Kids Club and Teen Club operations, ensuring a safe, engaging, and high-quality experience for children while delivering exceptional service to parents and guests. The role leads program development, team performance, safety compliance, and cross-department collaboration in line with hotel standards and brand values.

Key Responsibilities

Operations & Program Management

• Oversee daily Kids Club operations, ensuring facilities are clean, safe, and fully equipped
• Design, implement, and continuously improve age-appropriate, creative, and engaging programs
• Lead the Rixos Children Program and all kids-related activities across the hotel
• Coordinate special events, theme days, and seasonal activities
• Monitor program effectiveness and guest satisfaction, adjusting as needed