**Job Description**

**JOB OVERVIEW**

We are not just a vendor—we are a strategic partner. The **Key Account Specialist** plays a pivotal role in delivering a highly personalized, proactive, and purpose-driven service model that empowers our clients and sales partners. This role is grounded in servant leadership, where listening, anticipating needs, and delivering value beyond expectations are at the heart of everything we do.

This position reports to the **Manager** **, B2B Dealer Experience** and is based out of our Irvine or Rantoul office.

As a **Key Account Specialist** , you will have an opportunity to:

+ Serve as a trusted point of contact for key accounts, providing timely, accurate, and proactive communication across all channels (phone, email, chat, etc.).
+ Participate in strategic planning sessions with sales and clients to align service delivery with long-term business goals.
+ Support regular business reviews by gath...