Building and nurturing strong relationships with key clients, understanding their needs, and providing excellent customer service.
Identify and target potential customers to generate new leads and sales opportunities.
Developing strategies to expand business opportunities within existing accounts, identifying upsell and cross-sell opportunities and achieving revenue targets.
Creating account plans to outline goals, objectives, and action steps for maximizing client satisfaction and driving business growth.
Acting as the primary point of contact for key accounts, facilitating effective communication between clients and internal teams, and coordinating resources to deliver on client expectations.
Addressing related concerns, resolving issues, and finding solutions to ensure client satisfaction and long-term partnership.
Monitoring industry trends, competitor activities, and market conditions to i...