LegalMatch offers a dynamic, yet casual and fun work atmosphere with training and ongoing support. We recognize that our employees are the key to our future, so LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference.

This position will be in-office at our Reno, NV location.

What you will do:

• Review client performance and business needs to provide a proactive support in their success.
• Assist in client requests and any issues that arise.
• Serve as the point of contact for assigned clients.
• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of our solutions according to needs and objectives.

Requirements

What you bring:

• Customer support experience or experience as a Client Service Rep.
• Strong phone handling skills and active listening.