Develop and maintain business relationship with customers
Gain in-depth understanding of the customers business and industry
Identify key role players and develop and maintain a personal professional network with relevant decision makers
Develop and maintain an account plan within the context of the customers objectives and segment strategy
Understand the customers requirements and implement customer business growth strategies in conjunction with the company's delivery and support functions
Ensure that all sales deadlines are met.
The Account Manager serves as the primary contact liaison and take full accountability for account health.
Manage internal departmental escalations Conduct regular customer meetings at their premises
Understand clients' business and generate new ideas.
Build trust, credibility, and client referrals.
Maintain or improve account profitability by customizing solutio...