The Key Account Executive is responsible for managing relationship with existing clients (mostly EBS clients) to sustain long term business, specifically focusing on customer retention.

The role also supports in actively seeking new business partners to join our new platforms and generate revenue. The main tasks include but are not limited to prospection, new partner onboarding, maintaining the operations activity, and acting as the interface between partners and clients.

a. As front liner to bridge the communication between clients and operations

b. Responsible for new clients onboarding

c. Client’s enquiry and complaint handling

d. Build sustainable relationship by improving...