Position Overview
Job Summary: The Key Account Customer Sales Support is responsible for supporting end-to-end sales andservice processes for high-value key accounts. This role combines operational coordination, customer relationship management, and cross-functional collaboration to ensure seamless execution of logistics solutions. The incumbent will act as a bridge between sales, operations, and clients, driving customer satisfaction and supporting business growth while maintaining operational efficiency. Key Responsibilities: 1. Strategic Sales Support & Solution Coordination Translate customer requirements into actionable sales support plans and service proposals in collaboration with solutions and operations teams. Develop standardized support frameworks for key accounts, ensuring alignment with company profitability and service goals. Collaborate with Sales, Product, and Operations teams to identify upsell and cross-sell opportunities for key accounts. Conduct feasibility assessments and cost-benef...