A dynamic provider of tailored Workforce Management and Software Solutions seeks a talented & ambitious Junior Support/SQL Developer who will primarily be responsible for the Customer Support function. You will also assist with Software Development and/or the implementation of software solutions and/or the development of business requirements. It's imperative that the candidate demonstrates a competency in (and enjoys) information systems. This is an entry-level position that, depending on the successful candidate’s preference and skill, can grow to one of the following: managing the Customer Support function (this will grow exponentially in the next few years) or Full-time Developer or Client Account Management.

DUTIES: Oversee the customer support function in its entirety. Classify support tickets into root causes to enable rolled-up reporting. Develop and share reports highlighting the root causes of support issues logged. Resolve and where need...