Position Overview
Service Technician – Job Scope (class 3 driving license preferred)
Responsibilities - Maintenance & Repair
- Conduct routine preventive maintenance to minimize downtime.
- Diagnose mechanical, electrical, or software issues using diagnostic tools.
- Repair or replace faulty components and restore equipment to working condition.
- Document all maintenance activities and parts used.
- Troubleshooting & Technical Support
- Respond to service calls onsite or remotely.
- Identify problems quickly and apply effective solutions.
- Provide guidance to customers on proper usage and basic troubleshooting.
- Customer Service & Communication
- Communicate clearly with clients about issues, timelines, and required actions.
- Maintain professionalism and positive relationships with customers.
- Provide basic product usage guidelines when handing ove...