Position Overview
Key Responsibilities:
Must Have:
Experience in BGV operations/quality/compliance at BGV vendors (not just corporate HR).Hands-on with end-to-end verification workflows: education, employment, address, criminal court records, ID checks, reference checks.Proven SLA governance & escalation handling with enterprise clients.Exposure to compliance & data privacy (DPDP Act/India, GDPR exposure a plus).Operations: queue management, QC frameworks, SOP creation.Tooling: experience with BGV platforms (internal vendor tools, ticketing, case mgmt.); comfort with Excel/reporting.Good To Have:
Multi-country verification exposure (US/EU/APAC).Built/optimized playbooks, risk scoring, or exception handling.Worked with integration models (ATS/HRIS data flows) and vendor API/portal ops.Required Skills & Qualifications
Master’s degree in HR, Business Administration, or re...