Position Overview
Our client is a forward-thinking digital bank on a mission to redefine mobile banking. They provide an exciting opportunity to work in an agile, fast-paced environment and be at the forefront of the rapidly growing FinTech sector.
They are now looking for a (Junior) Product Manager – Digital Customer Experience to join their on-site team in Frankfurt.
Your tasks include:
You will continuously develop our digital customer processes and tools CRM systems, back office solutions or our chatbot) – with a focus on automation, user-friendliness and efficiencyYou will identify potential for the use of AI and develop innovative use cases together with our specialist departments – from ChatGPT applications to process optimizationYou will support the implementation of new features and products – from requirements definition to coordination with IT and stakeholders to go-liveYou analyze relevant data, derive con...