The Junior IT Technician will provide essential technical support and system maintenance across the hotel's IT infrastructure. Reporting to the IT Manager, this role is responsible for delivering responsive end-user support and ensuring operational continuity. The successful candidate will contribute to the smooth functioning of guest-facing and back-office systems, whilst developing professional expertise in a dynamic hospitality environment.

What you will be doing: 

• Provide first-line technical support to hotel staff via help desk ticketing system
• Troubleshoot and resolve issues with guest-facing systems, POS terminals, and reservation software
• Install, configure, and maintain computer hardware, printers, and network equipment
• Manage Wi-Fi connectivity, network access, and systems security throughout the property
• Support the hotel systems, including payment processing, and commun...