Position Overview
Responsibilities
Provide excellent customer service and support to internal staff within our APAC offices (as well as remote staff). You will be responsible for the configuration and on-going management of our IT devices and hardware, as well as supporting our applications such as Office 365
Respond to internal IT tickets raised, providing a prompt service to TeamViewer colleaguesSupport the IT service desk and be the initial point of contact for internal IT issues for the APAC region and onsite in Mumbai.Manage basic active directory functions, such as distribution lists and user creationSupport our suite of applications such as Office 365Setup, deploy, and support staff in the setup of laptops & mobile devicesHelp out the global IT team with tasks and projects as requiredEnsure employees have a smooth onboarding experience by assisting with the installation and first-time log...