⏰ Full-time

Junior IT Service Delivery Analyst

🏢

Franklin Fitch

                    Location
                    📍 reading, United-Kingdom
                

                    Posted
                    📅 June 11, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Job Description 

If you want to know about the requirements for this role, read on for all the relevant information.
Service Delivery Analyst 
UK | Hybrid / Remote 
The Opportunity 
We’re looking for a detail-oriented and organised Service Delivery Analyst to support the successful delivery and continual improvement of Managed Services operations. 
Working closely with senior service leadership, you’ll play a key role in maintaining service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. 
This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data, reporting, and process improvement, while developing their career within Service Delivery. 
Key Responsibilities 
Service Reporting & Performance Analysis 
Produce regular service p...
                

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Job Details

⏰

Employment Type

Full-time

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