Flexible Work, Better Balance
Job Description
Service Delivery Analyst
UK | Hybrid / Remote
The Opportunity
Weβre looking for a detail-oriented and organised Service Delivery Analyst to support the successful delivery and continual improvement of Managed Services operations.
Working closely with senior service leadership, youβll play a key role in maintaining service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date.
This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data, reporting, and process improvement, while developing their career within Service Delivery.
Key Responsibilities
Service Reporting & Performance Analysis