I. MAJOR RESPONSIBILITIES AND DUTIES

• Facilitates daily membership sign-up process to educate patrons on benefits and privileges of being a Rewards Circle Club member.
• Updates patron's account information to effectively provide information to queries regarding membership status.
• Upsells Rewards Collection items of patrons to meet revenue target set by the Management
• Processes redemption of Rewards Collection items and complimentary items to improve retention of patrons.

II. JOB SPECIFICATIONS

Educational Requirement

• Bachelor’s Degree
• Preferably graduate in Hospitality Management, Marketing or Business Administration

Experience Requirements

• At least 1 year experience in hospitality or gaming industry
• Sales and Marketing experience is an advantage