We are seeking a talented individual to join our GBM (Global Benefits Management) team at Mercer. This is a hybrid role that has a requirement of working at least three days a week in the office.
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Our multicultural team coordinates cross-border projects, supports employers' global HR teams, and drives solutions that balance global consistency with local markets.
As an Account Manager, you will manage different multinational clients headquartered in Spain, understand their global challenges, and serve as a trusted advisor on employee benefits.
Manage a portfolio of multinational clients and ensure excellent customer loyalty and satisfaction as well as support client retention.
Have a clear understanding of clients' priorities and actively coordinate and communicate across the teams to ensure a successful clien...