**Job Description Summary**
Job Description Summary
The Junior Field Service Engineer will be trained to become an expert Field Services Engineer, responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through service excellence.
The resource will be based in Toscana or willing to relocate.

**Job Description**

**Key Responsibilities/essential functions include** :

+ Perform preventive maintenance on the installed base and total system-level troubleshooting at basic or more advanced level, depending on the certified training and on the job training completed.
+ Ensure service maintenance and repair needs on designated equipment are addressed.
+ Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. Maintaining communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.