Position Overview
Customer Relationship/expectations
- Demonstrates good understanding of business requirements and be able to deliver on those requirement accurately and of good quality.
- Maintain a positive and professional relationship when working with external clients
- Demonstrate good and regular communication with both our internal and external customers
- Ensure timeframe estimates are accurate and communicated with business and delivered upon
- Ensure deadlines set by business are met
Development Requirements
- Develop/Maintain processes to be used internally by business
- Develop/Maintain integration solutions with external client systems
- Develop/Maintain reports to monitor collections actions and portfolio performance
- Good and accurate communication with business throughout the development and testing cycle
- Take accountability for you area/work by en...